Privacy Policy
1. Privacy Policy for EV Appliance Service LLC.
2. Effective Date: May 16, 2026.
3. Introduction. EV Appliance Service LLC respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our on-site appliance repair services on Oahu, Hawaii.
4. Information We Collect. We only collect information that is strictly necessary to provide our repair services. This includes:
4.1. Personal Details: Your name, physical service address, phone number, and email address.
4.2. Service Details: Information about your household appliances, including brand, model, and a description of the malfunction.
4.3. Payment Information: Credit card or billing details required solely for processing service fees.
5. How We Use Your Information. We use the collected data exclusively to:
5.1. Schedule, dispatch, and perform on-site diagnostics and appliance repairs at your location.
5.2. Communicate with you regarding service appointments, technical reports, and estimates.
5.3. Process transactions and send invoices.
5.4. Coordinate service requests and share required technical reports with our B2B partners (such as national home warranty and insurance companies) if your repair is covered by a policy and assigned to us.
6. Information Sharing and Disclosure. EV Appliance Service LLC does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:
6.1. With corporate partners (home warranty providers) strictly to fulfill and document work orders assigned to our technicians.
6.2. With trusted third-party service providers (such as payment processors and secure cloud storage like Google Workspace) that assist us in operating our business securely.
6.3. When required by law to comply with a legal obligation or protect the rights and safety of our company and clients.
7. Data Security. We take data protection seriously. All client information is stored in secure, restricted-access digital systems. Data processed through our internal dispatch tools and AI automation scripts is transmitted exclusively via secure API connections to prevent unauthorized access.
8. Your Rights. You have the right to request access to the personal data we hold about you. You may also request that we correct inaccurate information or delete your personal data, subject to our legal and operational record-keeping requirements.
9. Contact Us. If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
9.1. Business Name: EV Appliance Service LLC.
9.2. Phone: (808) 201-4051
9.3. Website: www.ev-appliance-service.com.
